Grow · TPT service

Social Media Management

A content engine that keeps your brand in the feed — and in the shortlist.

Strategy, planning, creation, posting, community management and reporting across Facebook and Instagram — run as a system with a point of view, not a posting chore.

The problem

Posting is easy. Being chosen is not.

Every business knows it "should post more". So it posts a holiday graphic, a stock photo, a promotion — then silence for three weeks. The account exists, but it does no work: no positioning, no proof, no reason for a stranger to believe.

Meanwhile your competitor’s content answers the exact questions your buyers are asking — and gets the call.

Sound familiar?

  • Inconsistent posting that starts and dies every quarter
  • Content that could belong to any business in your industry
  • Comments and messages sitting unanswered for days
  • No connection between social activity and actual enquiries

People don’t hire the business that posts most. They hire the one whose content made them feel understood before the first call.

Social media is pre-sales at scale. We build it to do that job.

The system

Six moving parts, one engine.

01

Strategy & positioning

Who you’re for, what you stand for, and the 4–5 content pillars everything hangs on. Your feed gets a point of view.

02

Content planning

A monthly calendar mixing proof, education, personality and offers — approved by you before anything goes live.

03

Creation & design

On-brand graphics, Reels, Stories and carousels produced by our creative team. Consistent, recognizable, thumb-stopping.

04

Publishing

Daily posting on the right mix of formats, at the times your audience actually scrolls. No gaps, no panic posts.

05

Community

Comments, DMs and reviews answered within business hours in your voice. Every touchpoint becomes service.

06

Reporting

Monthly reporting that connects content to reach, engagement, profile visits, link clicks and enquiries — with next month’s adjustments.

A week inside the engine

What “managed” actually means.

A typical operating cadence:

Content rhythm

  • 2–3 feed posts per week built from content pillars
  • 2–4 Reels per week (trends adapted to your niche, never copied)
  • Stories most days — polls, behind-the-scenes, proofs, offers
  • One campaign moment per month tied to your business goal

Quality bars

  • Every post has a job: prove, teach, humanize or sell
  • Design system keeps the grid coherent
  • Captions written to be read — hooks first, CTA last
  • Everything optimized for the platform, not resized to fit

Care & feeding

  • Comments and DMs answered in hours, not days
  • Negative feedback handled with process, not panic
  • Review responses that market while they reply
  • Wins, FAQs and objections from your team fed back into content
How it works

From handshake to a humming feed.

  1. Immersion

    We learn your business, voice, customers and competitors, then present your content pillars and visual direction.

  2. System setup

    Profiles optimized, content calendar built, approval workflow established. You stay in control without doing the work.

  3. Production

    First month of content created, reviewed by you, and scheduled across formats.

  4. Live & community

    Posting begins; community management and inbox coverage switch on.

  5. Learn

    Monthly report shows what resonated. We adjust pillars, formats and times based on evidence.

  6. Compound

    Quarterly strategy review ties social to larger campaigns, offers and seasons.

Questions

Social media management, answered.

Which platforms do you manage?

Facebook and Instagram are our core — where local and service businesses actually get chosen. We can extend to LinkedIn or YouTube Shorts when the strategy calls for it.

Do we get to approve content?

Yes — you see the calendar before anything publishes. Most clients tighten approvals in month one, then move to spot-checks as trust builds.

Will social media actually bring us customers?

Organic social is a trust and preference channel — it warms the buyers your ads and search presence bring in. Paired with Meta Ads, attribution gets clear; alone, we measure leading indicators honestly.

Who creates the content?

Our team handles design, copy and editing. Reels can use your raw footage (we brief you exactly what to film) or our motion templates — both work.

Scope of engagement

Every deliverable,
named upfront.

  • Platform strategy for Facebook & Instagram
  • Monthly content calendar with themes and campaigns
  • Daily posting — feed posts, Reels and Stories
  • Graphic and video content production
  • Community management — comments, messages, reviews
  • Profile optimization and brand positioning
  • Monthly performance reporting with insights

Is your social media working — or just existing?

We’ll review your current presence and show you exactly what a strategic content system would do differently. No vague “brand awareness” promises — a concrete plan.

Start here

Tell us what you
want to grow.

No marketing jargon required. Pick a goal, leave your details, and a senior strategist replies within one business day with an honest take — even if the answer is “you don’t need us yet”.

  • One reply, from a human. No nurture-spam sequence.
  • Specific next steps. What we’d do, in what order, and why.
  • Straight numbers. If you need a quote, it’s written and itemized.
Step 1 — What are you trying to achieve?

Pick one — you can change it.

Step 2 — Where do we send the plan?

Message received.

A senior strategist will reply within one business day. Meanwhile, the Growth Library is open:

Ask the Growth Assistant